Mag ik mijn powerbank meenemen in het vliegtuig?Bijgewerkt 4 maanden geleden

Intent: Questions about flying/traveling with HEKO Solar power banks

Response Guidelines:

• Clearly confirm that HEKO Solar power banks are allowed on airplanes.
• Specify that power banks up to 100 Wh are permitted in carry-on luggage (not checked baggage).
• Emphasize that watt-hours (Wh) is the key measurement airlines use.
• If relevant, explain the formula: mAh × V = Wh.
• Provide product-specific Wh values when helpful.
• Always explicitly state that all HEKO Solar power banks are below the 100 Wh aviation limit.

The capacity of our power banks is as follows:

• HEKO Solar Pulse – (10,000 mAh × 3.7 V =) 37 Wh
• HEKO Solar Spark 2 – (30,000 mAh × 3.3 V =) 99.9 Wh
• HEKO Solar Swung 2 – (30,000 mAh × 3.3 V =) 99.9 Wh
• HEKO Solar Fuse 140 – (27,000 mAh × 3.7 V =) 99.9 Wh

Example Response:
"Yes, HEKO Solar power banks are allowed on airplanes. Airlines permit power banks up to 100 Wh in carry-on luggage. All HEKO Solar models are specifically designed to stay below this limit—for example, the Pulse is 37 Wh and our larger models like the Spark 2, Swung 2, and Fuse 140 are all 99.9 Wh. This ensures they comply with airline safety regulations."

If a customer would ask how he can show in the airport what the capacity is of one of our powerbanks. You should refer to the customer that its noted on the backside of the powerbank. therefore you don't need to look up the website to show.